Legal

Privacy Policy

Last updated: February 27, 2026

This Privacy Policy describes the policies and procedures of Virtual Assistants Philippines LLC ("the Company", "We", "Us", or "Our") on the collection, use, and disclosure of Your information when You use our Service, and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Virtual Assistants Philippines LLC, 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801, USA. For the purpose of the GDPR, the Company is the Data Controller.
  • Consumer, for the purpose of the CCPA (California Consumer Privacy Act), means a natural person who is a California resident.
  • Cookies are small files placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history on that website among its many uses.
  • Data Controller, for the purposes of the GDPR, refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
  • Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
  • Do Not Track (DNT) is a concept promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.
  • Personal Data is any information that relates to an identified or identifiable individual. For the purposes of GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity. For the purposes of the CCPA, Personal Data means any information that identifies, relates to, describes, or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.
  • Sale, for the purpose of the CCPA, means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer's personal information to another business or a third party for monetary or other valuable consideration.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Virtual Assistants Philippines LLC, accessible from https://virtualassistantsph.com.
  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Under GDPR, You can be referred to as the Data Subject or as the User.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Company name
  • Job title or role
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company to count users who have visited those pages or opened an email and for other related website statistics.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. We use both Session and Persistent Cookies for the purposes set out below:

Type Category Administered By Purpose
Session Cookies Necessary / Essential Us To provide You with services available through the Website and to enable You to use some of its features.
Persistent Cookies Cookie Policy / Notice Acceptance Us To identify if users have accepted the use of cookies on the Website.
Persistent Cookies Functionality Us To remember choices You make when You use the Website, such as language preference, to provide a more personal experience.
Persistent Cookies Tracking and Performance Third-Parties To track information about traffic to the Website and how users use the Website.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To contact You regarding a discovery call, consultation, or inquiry submitted through our Website, including via email, telephone, SMS, or other equivalent forms of electronic communication through our CRM platform (GoHighLevel).
  • To provide You with information about our virtual assistant staffing and placement services, managed VA services, training programs, software tools, and AI automation solutions that may be of interest to You, unless You have opted not to receive such information.
  • To manage Your requests submitted through our contact forms, booking pages, or inquiry channels.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets.
  • For other purposes: Such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, marketing, and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service or to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services, or promotions.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices (Sheridan, Wyoming, USA) and may also be processed by contractors and team members located in the Philippines. It means that this information may be transferred to and maintained on computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

Analytics

We use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

Email and SMS Marketing

We use GoHighLevel (GHL) CRM to send You communications, including follow-up emails, SMS messages, and information about our services. You may opt-out of receiving any, or all, of these communications by following the unsubscribe link or instructions provided in any message We send, or by contacting Us directly at hello@virtualassistantsph.com.

For more information on GoHighLevel's privacy practices, please visit: https://www.gohighlevel.com/privacy-policy

Social Media Pages

We maintain public pages on the following social media platforms: Facebook, Instagram, LinkedIn, and X (formerly Twitter). When You interact with Our pages on these platforms, the respective platform may collect and process Your personal data in accordance with their own privacy policies. We encourage You to review the privacy policies of these platforms directly.

GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

Although Virtual Assistants Philippines LLC is registered in the United States, We accept clients from the European Union and European Economic Area (EEA) and are committed to honoring the rights of individuals under the General Data Protection Regulation (GDPR).

We may process Personal Data under the following conditions:

  • Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
  • Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
  • Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
  • Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.
  • Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

Your Rights under the GDPR

If You are located within the EU or EEA, You have the following rights regarding Your Personal Data:

  • Right to access: Request access to, update, or delete the information We hold about You.
  • Right to rectification: Request correction of any incomplete or inaccurate information We hold about You.
  • Right to object: Object to Our processing of Your Personal Data where We are relying on legitimate interests as the legal basis.
  • Right to erasure: Request deletion of Your Personal Data when there is no good reason for Us to continue processing it.
  • Right to data portability: Request that We transfer Your Personal Data to You or a third party in a structured, commonly used, machine-readable format.
  • Right to withdraw consent: Withdraw Your consent at any time. If You withdraw Your consent, We may not be able to provide You with access to certain functionalities of the Service.

Exercising Your GDPR Data Protection Rights

To exercise any of the rights described above, please contact Us at:

We may ask You to verify Your identity before responding to such requests. We will try our best to respond to You as soon as possible. You also have the right to lodge a complaint with a Data Protection Authority in your country of residence.

CCPA Privacy

Your Rights under the CCPA

If You are a resident of California, the California Consumer Privacy Act (CCPA) provides You with specific rights regarding Your personal information.

Categories of Personal Information Collected

We may collect the following categories of personal information from California residents:

  • Category A – Identifiers: Real name, email address, phone number, IP address, online identifier. Collected: Yes.
  • Category B – California Customer Records: Name, address, telephone number. Collected: Yes.
  • Category C – Protected classification characteristics: Age, race, sex, etc. Collected: No.
  • Category D – Commercial information: Records of services purchased or considered. Collected: Yes.
  • Category E – Biometric information: Collected: No.
  • Category F – Internet or other network activity: Interaction with our Service or advertisement. Collected: Yes.
  • Category G – Geolocation data: Approximate physical location. Collected: No.
  • Category H – Sensory data: Collected: No.
  • Category I – Professional or employment-related information: Collected: No.
  • Category J – Non-public education information: Collected: No.
  • Category K – Inferences: Collected: No.

Your CCPA Rights

  • The right to notice: You have the right to know which categories of Personal Data are being collected and the purposes for which the data is being used.
  • The right to request: You may request that We disclose information about Our collection, use, sale, and disclosure of Your personal information.
  • The right to say no to the sale of Personal Data: We do not sell Your personal information. However, You may contact Us to confirm.
  • The right to delete Personal Data: You may request deletion of Your Personal Data, subject to certain legal exceptions.
  • The right not to be discriminated against: You will not be discriminated against for exercising any of Your CCPA rights.

Exercising Your CCPA Rights

To exercise Your rights under the CCPA, You can contact Us:

We will respond to a verifiable consumer request within 45 days of receipt.

"Do Not Track" Policy (CalOPPA)

Our Service does not respond to Do Not Track signals. However, some third-party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us at hello@virtualassistantsph.com. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective, and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact Us: