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● Delivered · Sales intelligence · 2 client builds

Sales Call QA & Analyzer

Coach your closers with data, not gut feel.

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Sales Call QA & Analyzer
Status
● Delivered
Category
Sales intelligence
Client
2 client builds
Outcome
Hours of replay → every call scored
Stack
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Repository
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The problem

For the sales leader who knows their reps are leaking deals but can't sit through every call to find out where. You suspect the same objection keeps killing calls. But confirming it means replaying recordings for hours you don't have, so you coach on vibes and hope it sticks.

How it works

A system that transcribes every call, scores it against a rubric for rapport, objections, and resolution, timestamps the coachable moments, alerts managers on low scores, and flags a rep for retraining after three strikes.

Before → After

BEFORE

QA meant hours of manual replay and gut-feel scoring.

AFTER

Every call is scored and every coaching session comes with the receipts.

Automation in action

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Performance review engine in depth
Performance review engine in depth